Who we are
PromptMates Ltd ("we", "us", "our") is a company registered in England & Wales. We operate a community and media platform focused on helping Talent Acquisition and HR professionals learn and apply AI, automation, and modern recruiting practices. PromptMates Ltd acts as the data controller for your personal data.
Information we collect
We may collect the following types of information:
a) Information you provide directly
- Name
- Email address
- Job title and company
- Payment details (processed securely by third-party providers)
- Any information you share in forms, event registrations, or community spaces
b) Automatically collected information
- IP address
- Device and browser type
- Basic usage data (e.g. pages visited, interactions with content)
c) Community content
- Messages, posts, or contributions within PromptMates community spaces
- Feedback, comments, or responses shared during events or sessions
How we use your information
We use your information to:
- Provide access to our community, content, and resources
- Manage memberships and subscriptions
- Run events, workshops, and live sessions
- Communicate with you about your account or activity
- Send newsletters, event updates, and relevant content
- Improve our products, services, and user experience
Marketing communications
We may send you marketing communications (including newsletters, event updates, and relevant content). You can opt out at any time by:
- Clicking the unsubscribe link in emails
- Contacting us directly
Legal basis for processing
We process personal data under the following legal bases:
- Contract – to provide access to our services and community
- Legitimate interests – to improve our services and communicate relevant updates
- Consent – where required for marketing or optional data sharing
Payments
Payments are processed securely through third-party providers (e.g. Stripe). We do not store your full payment details.
Sharing your information
We do not sell your personal data. We may share your data with trusted third-party providers where necessary to operate PromptMates (e.g. payment processors, communication platforms, and event tools). We will only share your personal data with sponsors or partners where you have explicitly opted in (for example, during specific event registrations).
International data transfers
Some of our service providers may be based outside the UK. Where personal data is transferred internationally, we ensure appropriate safeguards are in place in line with UK data protection laws.
Community and public content
PromptMates is a community-driven platform. Information you share in community spaces may be visible to other members. You should avoid sharing sensitive or confidential information. We are not responsible for how other users may use information you choose to share publicly.
Data retention
We retain personal data only for as long as necessary to:
- Provide our services
- Meet legal or financial obligations
- Improve our offerings
Data security
We take reasonable steps to protect your data, including using secure systems and limiting access where appropriate. However, no system can be guaranteed to be completely secure.
Your rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent for marketing communications
To exercise your rights, contact us at: joe@promptmates.ai
Complaints
If you believe your data has been handled improperly, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).
Third-party links
Our platform may contain links to third-party websites or tools. We are not responsible for their privacy practices.
Updates to this policy
We may update this privacy policy from time to time. We will notify users of significant changes where appropriate.
Contact
If you have any questions about this policy, contact: joe@promptmates.ai